Leading change?

Powerful change-guiding group formed, working well together

Pick the right leading team

1. 1. 1. Leader who oozes urgency and pulls in the first team members
      2. Who has outside knowledge
      3. and leadership skills
      4. With insider authority, connections, credibility and process know-how

Invest in the team

• • • Trust
    • Make meetings work
    • Diversity
    • Include those who need to change
    • Confront, not avoid

Paint the picture with 1+ fact

Vision

1. 1. • literally see possible futures
      • Visions so clear they can be captured in one line or one page
      • Visions that are emotionally moving

Strategies

• • • Bold
    • Question of timing
    • Not charting, budgeting
    • 45+ logical reasons

Get as many people as possible taking action.

Vision into reality

1. 1. • Clarity is key
      • Before communicating – how are people feeling?
      • Use new tech
      • Match words and deeds
   2. 1. Address anxieties
      2. Accept anger
      3. Evoke faith in vision
      4. Simple and heartfelt messages

More people feel able to do and act.

Leaders remove barriers

1. 1. • Find experienced people who can say: “We’ve seen this, we can do it too.”
      • Re-tool disempowering managers
      • Don’t give in to fear and pessimism.
      • Don’t try to remove all barriers at once

Momentum builds – fewer resist

Wins are victories that:

1. 1. 1. Nourish faith in change
      2. Emotionally reward the hard workers
      3. Keep the critics at bay
      4. Build momentum

Focus on a few. Don’t scatter

Criterial for Wins

1. 1. 1. Visibility
      2. Deeply meaningful
      3. Clarity permeates emotional defences
      4. Speed achieved cheaply/easily
      5. Speak to powerful partners you need
      6. Don’t stretch the truth

Wave after wave until vision fulfilled

1. 1. • Keep urgency up and false pride down
      • Aggressively eliminate unnecessary, exhausting and demoralizing work
      • Not frustrated
      • Not beating people up
      • Add courage and perseverance

ADD power to get the job done:  time, resources, access

DON’T kill yourselves. Jettison work, delegate up, down and across

USE new situations opportunistically to launch the next wave

SHOW them, show them, show them

New winning behaviour holds despite…tradition, turnover, etc.

1. 1. 1. Change isn’t done until it has roots
      2. Introduce new employees to the culture early on
      3. Create compelling visions, enabling new staff to follow fast
      4. Promote role models – build strong foundation
      5. Tell vivid stories, over and over